DSC Policies & Procedures
Any documentation that the student provides to the DSC is confidential and will not be released in any form by DSC unless written permission is provided by the student. The only exception to this is when students may need or request certain accommodations and services via the DSC.
The student requesting or using these services understands that DSC may verify with faculty or departments that the student has an illness/injury and is currently registered with the DSC. The DSC may also communicate the accommodations currently being provided. Legally, the University may be required to disclose disability related information in the event of official disability discrimination complaint investigations by the U.S. Department of Education Office for Civil Rights and other related federal investigation agencies, or in compliance with judicial orders and properly executed subpoenas.
The DSC adheres to the Federal Family Education Rights and Privacy Act (FERPA) of 1974, and other University policy and procedures which implement law protecting students' rights to privacy. Students should refer to the UCI General Catalogue for general information concerning student record policy; the DSC retains confidential student records for seven years from the last date of attendance. Also, periodic updates and additional documentation may be required by the DSC.
The UC Irvine statement from the University Registrar regarding privacy and student records can be found here:
PRIVACY and STUDENT RECORDS.
Emotional Support Animal Policy is being updated by DSC and the General Counsel, and will be posted here by Spring 2019.
Animals are prohibited in the campus buildings, housing, athletic fields or parks on the campus of the University of California, Irvine. However, UC Irvine acknowledges that, at times, animals play a vital role in the disability management of individuals with both visible and hidden disabilities.
Service animal means any dog or miniature horse that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition. The work or tasks performed by a service animal must be directly related to the individual’s disability. Examples of work or tasks include, but are not limited to, assisting individuals who are blind or have low vision with navigation and other tasks, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing non-violent protection or rescue work, pulling a wheelchair, assisting an individual during a seizure, alerting individuals to the presence of allergens, retrieving items such as medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors.
Emotional Support Animals provide emotional support, wellbeing, comfort, or companionship. The crime deterrent effects of an animal’s presence and the provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks for the purposes of this definition.
University Faculty, Staff or Students may ask two questions of a person with an animal: (1) Is the animal required because of a disability? (2) What work or task has the animal been trained to perform? Generally, staff will not make inquiries about a service animal when it is readily apparent that an animal is trained to do work or perform tasks for an individual with a disability (e.g., the dog is observed guiding an individual who is blind, pulling a person’s wheelchair, or providing assistance with stability or balance to an individual with an observable mobility disability).
A service or emotional support animal shall be under the control of its handler. The animal shall have a harness, leash, or other tether, unless either the handler is unable because of a disability to use a harness, leash, or other tether, or the use of a harness, leash, or other tether would interfere with the service animal’s safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler’s control (e.g., voice control, signals, or other effective means). UC Irvine is not responsible for the care or supervision of a service animal. The University will make reasonable modifications in policies, practices, or procedures to permit the use of a miniature horse by an individual with a disability.
University staff may ask an individual with a disability to remove a service or emotional support animal from the premises if: (1) The animal is out of control and the animal’s handler does not take effective action to control it; or (2) The animal is not housebroken. If UC Irvine properly excludes a service animal, the individual with a disability shall have the opportunity to participate in the service, program, or activity without having the service animal on the premises.
Any individual who is adversely affected by the presence of a service animal or emotional support animal (i.e. severe allergies) should immediately contact the Disability Services Center, who will provide a reasonable accommodation. Please contact the Disability Services Center with any questions.
Accessibility on campus is everyone's responsibility. DSC encourages all UCI students, staff, faculty, and community members to report accessibility barriers and discrimination. Below are options for reporting complaints or grievances related to disability at UCI. Each of these offices may provide referrals to other resources depending on the nature of the complaint or inquiry.
Building 313 (across from Engineering Lecture Hall)
Irvine, CA 92697-5250
Most concerns or issues can be resolved quickly after reporting to the Disability Services Center. DSC works directly with students, staff, and faculty across campus to address accessibility and academic accommodations for students. If there is a problem that is beyond the scope of DSC, a referral can be made to an appropriate office.
The best way to report facilities related problems, such as an out of service elevator or broken automatic door button, is to contact Facilities Management. You can contact them directly, or use the Report section of the With U • For U mobile app.
205 Multipurpose Science and Technology Building (MSTB)
Irvine, CA 92697-4325
The Office of the Ombudsman is an alternate channel for confidential, neutral and informal dispute resolution services for the UC Irvine campus and medical center. The office is designed to resolve complaints, concerns or problems before a grievance has been filed or an attorney or union representative has been retained.
OEOD Discrimination / Sexual Harassment Hotline 949.824.7037
UC Irvine Campus
103 Multipurpose Science and Technology Building (MSTB)
Irvine, CA 92697-1130
UC Irvine Medical Center
333 City Blvd West; Suite 200
Orange, CA 92868
OEOD is responsible for the University's compliance with federal and state laws and University policies and procedures regarding discrimination, retaliation, sexual harassment, and sex offenses. OEOD has an ADA Compliance Officer and ADA Coordinator, who oversee UCI’s compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973.
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202
Under requirements of the ADA, and Section 504 of the Rehabilitation Act of 1973, individuals with disabilities also have a right to file a complaint with OCR in the U.S. Department of Education, or pursue legal action through the federal court system.
UCI is committed to excellence through diversity and provides equal opportunity in its admissions, employment, programs, and services in compliance with all applicable Federal and State laws. Inquiries regarding the University’s student-related non-discrimination policies may be directed to:
Office of Equal Opportunity and Diversity (OEOD)
103 Multipurpose Science and Technology Building (MSTB)
University of California, Irvine
- All exams must be scheduled to start and end within DSC's exam proctoring hours (except for makeup exams, which need to be completed by 5:00pm):
Monday - Thursday: 8am - 10pm (5pm during summer)
Friday: 8am - 7pm (5pm during summer)
Saturday preceding Final Exams week: 8am - 5pm
No exceptions will be made.
- DSC requires at least 3-business days notice to schedule an exam.
- Exams should be scheduled for the time your class is regularly scheduled to take the
exam. If other arrangements are made between you and the student, email confirmation with the DSC is required.
- Exams should be scheduled in the course code for the class that is administering the
test (i.e. if there is a quiz taken in discussion section it should be entered under the
discussion course code).
- PLEASE NOTE: If your exam is not scheduled with DSC at least 3-business days in
advance we cannot guarantee that we will have the space and the staff to
accommodate the student.
- Exam Date and Time: Submit exam dates and times no later than the end of Week 2 (It
is important that we know the dates at the beginning of the quarter so that we can make
the appropriate arrangements should additional testing space be needed.).
- Duration: This should be the regularly scheduled duration of the exam. We will
calculate the student's extended time based upon this.
- Materials Allowed: Include all approved materials including scantrons, bluebooks, scratch paper, note cards, notes pages, textbook, laptop, etc.
- Exam Acquisition: Please specify how you will submit the exam to DSC.
- Exam Return: Please specify how you would like the completed exam returned to you.
- Additional Info: Are there any additional special instructions we should know about the
exam? i.e. time limits for different sections of the exam, sections of the exam that need
to be administered separately, etc.
- Instructor Phone: Please provide us with a phone number so that we may contact you
should the student have a question during the exam.
SUBMITTING YOUR EXAM TO DSC:
- Exams may be emailed, or they may be dropped off to DSC, building 313 before the
exam. We need to have the exam no less than 3 hours in advance. This gives us
adequate time to convert the exam to alternate formats (i.e. enlarged text, Kurzweil,
Read and Write Gold, etc.) should they be needed.
- Unless special advance arrangements are made with DSC, DSC does NOT pick-up
- Please be sure to include any music files, recordings for foreign language exams,or any
other audio or video files should they be applicable. These can be sent as an email
attachment or on a flashdrive (the flashdrive will be returned to you).
- If there are any changes or errors found on the test after submission of the exam to
DSC please be sure to contact us ASAP.
Emailing your Exam:
- Please send to email@example.com as an attachment. This is a secure email address that is only accessible to DSC staff members.
- Please be sure to review the exam before you send it and make sure it is free of any answer keys.
- If possible a ".pdf" file is always preferable.
- Exams may be scanned and returned to you by email, you or a TA may pick-up the exam at DSC or it may be delivered by courier to your office or department office.
- Courier Returns: If you select courier return please be sure to specify a location and time where we can return the exam to a university staff or faculty member and obtain a signature. We do not deliver exams to empty offices by slipping the exam under the door, mailboxes, mail rooms etc.PLEASE NOTE: If no exam return is specified on the online "Exam Information" Form, DSC will return the exam by email to the instructor.
- During Fall, Winter, and Spring quarters, the test center hours are Monday through Thursday from 8:00 am to 10:00 pm and Friday from 8:00 am to 7:00 pm. Summer hours are Monday through Friday from 8:00 am to 5:00 pm.
- Exams must be scheduled at least 2 business days in advance. Business days for the DSC are Monday through Friday from 8:00 am to 5:00 pm.
- Testing areas are monitored by video and/or staff. Testing irregularities and suspected academic dishonesty will be reported to the student’s faculty and UCI Office of Academic Integrity & Student Conduct.
- It is the responsibility of the student to send an Accommodations Letter for Faulty/Staff for each course. DSC strongly encourages students to send accommodations letters prior to the end of Week 2 and/or after adding a class. Exams will not be proctored unless an accommodations letter has been sent.
- Exams will be given at the scheduled date and time as indicated on the student’s MyDSC account. Students who are late (up to 20 minutes) will forfeit the time they missed and will be provided with the scheduled time remaining, unless otherwise noted through accommodations. If the student arrives more than 20 minutes late, they must work with the faculty to reschedule the exam, except in the case of disability-related emergencies.
- It is the responsibility of the student to inform the Testing Coordinator or their Counselor, via email, at least 2 business days in advance if there are any changes in exam dates.
- It is suggested that students arrive 5-10 minutes prior to the scheduled testing time.
- Students must show photo identification and sign in at the front desk for check-in prior to taking the exam.
- Students are encouraged to use the bathroom prior to beginning exams. If the student needs to leave the testing room for any reason, they must check with the test proctor/staff first.
- Only approved testing materials will be allowed in the testing room.
- No electronic devices or personal belongings (i.e. cell phones, smart watches, backpacks, purses, etc.) are allowed in the testing room, unless it is an approved accommodation. At satellite testing locations, personal belongings will be placed in a designated area. DSC is not responsible for any damage or loss to students’ personal property.
- Once the exam starts, if the student has any questions or concerns regarding the exam, please inform DSC staff immediately. DSC will not clarify or answer any content-related exam questions.
- If there are content-related questions, DSC will make every effort to contact the instructor. If an instructor is unavailable, students are encouraged to continue the exam and write their question(s) down. Any written questions will be included with testing materials sent back to the instructor following the exam.
- DSC staff and proctors may come into any and all testing locations at any time. Scribes and readers that are related to approved accommodations may accompany a student into testing locations. Personal care attendants may also accompany a student into a testing location to assist only with activities of daily living and cannot be present while the student is actively completing the exam.
- Contact the instructor and DSC immediately if you are unable to take an exam due to disability-related reasons. Students are responsible for coordinating make-up and rescheduled exams with instructors.
- Faculty must approve student requests in writing electronically to take exams/quizzes at a different time than the rest of the class. Make-up exams must be completed by 5:00 pm Monday-Friday.
- Students must submit all testing materials at the scheduled end time. Extra time will not be given for filling out scantrons or transferring answers/content.
- If the student chooses to take the exam in class, DSC must be informed in advance.
- If the student chooses to take the exam in the classroom, or with a faculty member, DSCapproved accommodations are not guaranteed (with the exception of labs).
- Exams/quizzes may be delayed if DSC has not received the testing materials in advance.
- If an instructor gives pop quizzes in class, contact DSC at firstname.lastname@example.org. DSC staff will work with the student and instructor to accommodate pop quizzes on a case-by-case basis.
- Students should notify DSC immediately after dropping a class.
While the faculty of UCI views the learning of a foreign language to be an important component of your education, it recognizes that otherwise qualified students with disabilities may find the conditions of the UCI's Foreign Language Requirement to be a barrier to degree completion.
Substitutions related to Foreign Language Requirements will be considered for students who have documented disabilities which affect their ability to learn a second or foreign language. Typically, courses representing cultural diversity will be substituted for foreign language courses. If the request is granted, the student will work with Major Degree School Academic Advisor on approved substitution courses. According to the Americans With Disabilities Act, if the student is requesting a fundamental alteration of the program, the major degree school would not be obligated to grant the request.
A complete waiver of the Foreign Language Requirement is not granted by UCI/DSC.
The procedure for obtaining a foreign language requirement accommodation includes the following:
- The student must be registered with Disability Services Center and have on file current documentation of how his/her disability condition affects the ability to learn a foreign or second language.
- The student will complete a Petition to the Major School outlining his/her request for a foreign language accommodation (substitution). The Petition should explain the difficulties the student has had with learning a foreign language in relation to a disability condition. A discussion of attempts to take foreign language and resulting grades should be included. The student should have attempted at least one foreign language course with appropriate disability accommodations before submitting a petition.
- The student may include a letter from a recent (high school or community college) foreign language instructor.
- The Petition and letters must be sent to the Disability Services Center. DSC will review the application, add any necessary supporting information and forward it to the student's Associate Dean for consideration. The Associate Dean will respond to the student in a timely manner upon reaching a decision.
- The Associate Dean may ask for the professional documentation of the student's disability condition in order to make a decision.
- The student may begin to take substitute courses in the quarter following the decision of a foreign language requirement accommodation.